HR Acuity vs Vault Platform: Which Employee Relations Platform Fits?

Overview

HR Acuity and Vault Platform both appear in our HR Case Management category, approaching employee relations case management from different starting points.

Pricing Compared

Neither publishes pricing. HR Acuity is sold exclusively through direct enterprise sales with no published figures at all. Vault Platform's pricing is based on employee headcount, with an uncapped number of Resolution Hub users included — a real, if not numerically published, pricing structure detail.

What Each One Actually Solves

HR Acuity's differentiator is being purpose-built specifically for employee relations case management and workplace investigations — not a broader platform with ER as one feature among several.

Vault Platform's differentiator is broader scope: primarily an integrity and misconduct-reporting platform (now part of Diligent) where employee relations case management is a genuine, real use case rather than the platform's sole focus.

Who Each Is Actually For

HR Acuity fits enterprise HR/ER teams wanting a platform purpose-built exclusively around structured investigation and case-management workflows. Vault Platform fits organizations wanting employee relations case management bundled with broader integrity and misconduct-reporting capability in one system.

Our Verdict

If dedicated, ER-specific depth is the priority, HR Acuity's purpose-built focus and slightly higher G2 rating make it the more specialized choice. If broader integrity/misconduct reporting alongside ER case management adds real value, Vault Platform's wider scope is the differentiator — though weigh its smaller review sample (22 vs. HR Acuity's larger base). This verdict is based on publicly available research, not first-hand, hands-on testing of either platform.