Vault Platform Review
Integrity and misconduct-reporting platform used for employee relations case management
Starting at
Custom
Best for
Mid-market and enterprise teams wanting a dedicated misconduct-reporting and resolution hub
Quick verdict: Vault Platform is best for mid-market and enterprise teams wanting a dedicated misconduct-reporting and resolution hub — we'd recommend it without reservation for the profile below.
Custom
The rating shown is a third-party rating from G2 (22 reviews), not an AI HR Atlas score — we have not independently tested this product. Our verdict below is based on publicly available research, not first-hand evaluation.
Vault Platform (part of Diligent) is an integrity and misconduct-reporting platform used for employee relations case management, with an uncapped Resolution Hub regardless of pricing tier. It holds a 4.5/5 G2 rating from 22 reviews, primarily serving mid-market customers. AI HR Atlas has not independently tested this product.
Pros & Cons
Pros
- 4.5/5 G2 rating from 22 reviews
- Uncapped Resolution Hub users regardless of headcount-based pricing tier
- Reviewers specifically note it helps employees feel genuinely heard during case resolution
Cons
- Primarily positioned as an integrity/compliance-management platform, with employee relations as one use case rather than its sole focus
- No public pricing -- scoped to employee headcount via direct sales
Key Features
- Misconduct and integrity reporting
- Case resolution hub
- Employee relations case tracking
- Headcount-based pricing with uncapped hub users
Pricing
Custom
Custom
Mid-market and enterprise employee relations/integrity programs
- Reporting
- Resolution hub
Screenshots
Vault Platform product screenshot 1 — placeholder
Vault Platform product screenshot 2 — placeholder
Real screenshots pending direct testing access — replaced before publishing per our Methodology.
Customer Support
We haven't independently verified Vault Platform's specific support channels, hours, or SLA tiers yet. Confirm current support details directly on Vault Platform's website before purchasing.
Security & Compliance
- Primarily positioned as an integrity/compliance-management platform, with employee relations as one use case rather than its sole focus
These are claims found in Vault Platform's own materials during our research, not an independent security audit — confirm current certifications directly with the vendor before handling sensitive HR data.
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Alternatives to Vault Platform
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Frequently Asked Questions
All three support employee relations case management, but Vault Platform is primarily positioned as a broader integrity/misconduct-reporting platform, with employee relations as one real use case rather than its exclusive focus.
Pricing is based on employee headcount, with an uncapped number of Resolution Hub users included -- exact cost requires a direct quote.
Our Verdict
RecommendedVault Platform looks like a fit for mid-market and enterprise teams wanting a dedicated misconduct-reporting and resolution hub. Based on our research, it's a strong option for that profile — see the Pros & Cons above for the specific trade-offs.
This verdict is based on publicly available research — vendor documentation, pricing pages, and third-party reviews — not first-hand, hands-on testing.