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When I Work Review

Affordable shift scheduling and time tracking for hourly teams

4.4(G2)
Recommended

Starting at

$2.50/user/mo

Best for

Small businesses with hourly teams wanting affordable scheduling plus time tracking

4.4(G2)
Recommended

Quick verdict: When I Work is best for small businesses with hourly teams wanting affordable scheduling plus time trackingwe'd recommend it without reservation for the profile below.

$2.50/user/mo

Reviewed by AI HR Atlas Editorial TeamLast verified July 24, 2026Desk researchHow we review

The rating shown is a third-party rating from G2 (361 reviews), not an AI HR Atlas score — we have not independently tested this product. Our verdict below is based on publicly available research, not first-hand evaluation.

When I Work is a shift scheduling and time-tracking app built for small businesses with hourly, deskless teams, with a genuinely affordable single-location tier ($2.50/user/month). It holds a 4.4/5 G2 rating from 361 reviews, with free iOS/Android apps covering scheduling, time clock, and team messaging. AI HR Atlas has not independently tested this product.

Pros & Cons

Pros

  • 4.4/5 G2 rating from 361 reviews
  • Genuinely affordable entry price ($2.50/user/month) for single-location businesses
  • Free iOS/Android apps for schedule, time clock, and team messaging

Cons

  • Multi-location forecasting and labor-sharing tools require the higher $5/user/month tier
  • Built for hourly/shift teams specifically, not salaried workforce management

Key Features

  • Shift scheduling
  • Time clock and attendance tracking
  • Team messaging
  • Labor forecasting (multi-location tier)

Pricing

Single Location

$2.50/user/mo

One location or schedule

  • Scheduling
  • Time clock
Most Popular

Multi-Location

$5/user/mo

Multiple locations or schedules

  • Labor forecasting
  • Custom reports

Screenshots

When I Work product screenshot 1 — placeholder

When I Work product screenshot 2 — placeholder

Real screenshots pending direct testing access — replaced before publishing per our Methodology.

Integrations

GustoQuickBooks

Integration list reflects what we found in vendor documentation at time of research — always confirm current integration depth directly with When I Work before purchasing.

Customer Support

We haven't independently verified When I Work's specific support channels, hours, or SLA tiers yet. Confirm current support details directly on When I Work's website before purchasing.

Security & Compliance

We haven't independently verified specific security certifications (SOC 2, GDPR, etc.) for When I Work yet. If handling sensitive HR or payroll data is a requirement, confirm current certifications directly with the vendor before signing a contract.

Ready to try When I Work?

Visit the official site to see current pricing.

Some links on this page are affiliate links — see our Affiliate Disclosure. This never affects the verdict above; see our Methodology.

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Frequently Asked Questions

$2.50/user/month for a single location or schedule; multi-location businesses needing labor forecasting and custom reports move to the $5/user/month tier.

It's purpose-built for hourly, shift-based teams -- salaried workforce management is better served by a broader HCM platform.

Our Verdict

Recommended

When I Work looks like a fit for small businesses with hourly teams wanting affordable scheduling plus time tracking. Based on our research, it's a strong option for that profile — see the Pros & Cons above for the specific trade-offs.

This verdict is based on publicly available research — vendor documentation, pricing pages, and third-party reviews — not first-hand, hands-on testing.